Designing Internal Relationships Between Procedural Justice Dimensions for Remote Work in the Public Sector Using Interpretive Structural Modeling (ISM)

Abstract

The primary aim of this study is to design the internal relationships between the dimensions of procedural justice to facilitate remote work for employees in the public sector using Interpretive Structural Modeling (ISM). Through a review of the literature and previous studies, as well as consultation with experts in public management and organizational behavior, five dimensions of procedural justice for remote work in the public sector were identified. These dimensions were classified using Interpretive Structural Modeling (ISM), which consists of six steps and employs a questionnaire as the primary tool for data collection. The findings of the study revealed that the variables related to infrastructure and support serve as the foundational elements of the model, influencing all other variables. In the subsequent levels, the variables of justice and transparency in processes and structures were found to impact empowerment, personal development, performance management, and productivity. For remote employees in the public sector, the implementation of procedural justice can yield numerous advantages, including enhanced individual and organizational performance.