Providing the EFQM Model for Improving Preschool Education in Shiraz

Abstract

This research aimed to introduce a suitable EFQM (European Foundation for Quality Management) organizational excellence model for preschool education in the city of Shiraz. The research method was a mixed-method approach (qualitative-quantitative), and the statistical population included scientific, qualitative, and quantitative documents. The qualitative section comprised university experts (n = 21), while the quantitative section included a sample of 97 university experts. Non-random snowball sampling was used for the qualitative section, and cross-sectional random sampling was employed for the quantitative section. Data collection tools included coding, semi-structured interviews, and a researcher-made questionnaire. Qualitative data were analyzed using grounded theory, while a t-test was used for quantitative data analysis. The findings identified the dimensions and key components of an appropriate organizational excellence model for preschool education, which included objectives, vision and strategy, organizational culture and leadership, stakeholder engagement, sustainable value creation, performance improvement and transformation, stakeholder perspectives, and strategic and operational outcomes.