Designing a Development Model for Inclusive and Comprehensive Employee Learning (Case Study: Pazargad Non-Industrial Operations Company)

Abstract

This study aims to design and propose a developmental model for inclusive and comprehensive employee learning in the Pazargad Non-Industrial Operations Company. A mixed-methods approach was employed. In the qualitative phase, content analysis was used to extract key components through semi-structured interviews with 22 experts in education and management. Purposive and snowball sampling were applied, and interviews continued until theoretical saturation was reached. In the quantitative phase, a researcher-developed questionnaire was designed based on qualitative findings and distributed to 295 employees. The collected data were analyzed using structural equation modeling (SEM) with LISREL software. The results identified nine main components in the proposed model: managerial mechanisms, environmental dynamics, educational potential, individual factors, organizational factors, responsive organization, learning transfer, cultural foundations, and learning transfer culture. Confirmatory factor analysis (CFA) confirmed the model’s strong fit (RMSEA < 0.1, Chi-square/df < 3). Moreover, managerial mechanisms, organizational support, and a strong learning environment were found to significantly influence inclusive employee learning. The study highlights that inclusive and comprehensive employee learning requires a multi-dimensional approach integrating managerial support, educational policies, learning culture, and technological tools. Organizations adopting this model can foster a sustainable learning culture. Furthermore, integrating modern technologies can significantly enhance employee learning processes.